Terms of Service – HOD Auto Detailing

Effective Date: 08/25/25

Welcome to HOD Auto Detailing. By using our website, booking services, or engaging with our company, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

HOD Auto Detailing provides mobile auto detailing services, including interior and exterior detailing, ceramic coatings, RV and boat cleaning, and other related services. Service availability may vary by location.

2. Booking & Payments

  • All appointments must be scheduled in advance through our website, phone, or social media channels.

  • Pricing is based on the type of service and condition of the vehicle. Additional fees may apply for excessive dirt, pet hair, odors, stains, or oversized vehicles.

  • Payment is due upon completion of service unless otherwise agreed. We accept cash, credit, debit, Cash App, AMEX, Zelle, Papypal, and After Pay.

3. Cancellation & Rescheduling

  • We require at least 24 hours’ notice for cancellations or rescheduling.

  • Cancellations made with less than 24 hours’ notice may result in a cancellation fee.

  • No-shows may be refused future service.

4. Liability

  • While we take the utmost care with every vehicle, HOD Auto Detailing is not responsible for pre-existing damage, worn materials, or defects that may become more visible after cleaning.

  • Customers are responsible for removing personal items from their vehicle prior to service.

5. Customer Responsibilities

  • Customers must provide a safe, accessible location for mobile detailing services (driveway, parking area, marina, or RV space).

  • Access to water and electricity may be required unless otherwise agreed upon.

6. Guarantees & Limitations

  • We strive to provide excellent service and customer satisfaction. If you are unhappy with your service, please contact us within 48 hours so we can address your concerns.

  • Results may vary depending on the condition of the vehicle and chosen service package.

7. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on this page with the new effective date.

8. Contact Us

If you have any questions about these Terms, please contact us:

HOD Auto Detailing
📧 shine@hodautodetailing.com
📞 (904) 762-7022